Privacy & Security

Pcp88 Privacy Policy — Your data is safe with us

When you use pcp88, your trust is our most valuable asset. This policy clearly sets out what information we collect, how it is stored, and whether it is ever shared with third parties.

January 2026 Update
Fully in Bengali
SSL Encrypted
GDPR Compliant
Your privacy is our priority. This document is written in plain language so you can clearly understand exactly what we do with your data.

1 What Information We Collect

We collect various types of information when you use the pcp88 platform. This information comes from three main sources — what you provide directly, what is generated through your activity, and what we receive from third parties.

A. Information You Provide Directly

  • Identity Information: Full name, date of birth, and national ID number (for KYC verification).
  • Contact Information: Mobile number, email address, current and permanent address.
  • Payment Information: bKash/Nagad/Rocket number, bank account details (stored in encrypted form).
  • Account Information: Username, password (stored in hashed form), and security questions.

B. Automatically Collected Information

  • Device Information: Device model, operating system, and browser type.
  • Usage Data: Login timestamps, game history, betting records, and transaction history.
  • Network Information: IP address and geographic location (down to city level).
  • Cookie & Tracking Data: Session cookies, preference cookies, analytics data.

Important: We never store your full payment card number or banking PIN. Payment details go directly to encrypted servers.

2 Purpose of Data Use

Pcp88 uses your information for the following purposes:

Purpose What Data Is Used Legal Basis
Account Creation & Management Name, mobile number, email address Contractual Requirement
Payment Processing Payment details, transaction history Contractual Requirement
Identity Verification (KYC) NID, address, date of birth Legal Obligations
Fraud Prevention IP address, device information, gaming patterns Legitimate Interest
Promotional Communications Mobile, Email Compliance
Platform Development Usage data, cookie data Legitimate Interest

Your data is never sold. It is used solely for the purposes outlined above. If you no longer wish to receive promotional SMS or emails, please let our support team know.

3 Data Storage & Security Measures

Pcp88 uses industry-leading technology to keep your data secure. Our security infrastructure is detailed below:

SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption. You can confirm this by the green padlock icon in your browser's address bar.

Secure Servers: All user data is stored on dedicated, firewall-protected servers. Regular security audits and penetration testing are conducted to maintain the highest standards.

Password Hashing: Your password is never stored in plain text. It is hashed using the bcrypt algorithm — not even our staff can view your password.

Access Control: User data is accessible only to authorized personnel and strictly on a need-to-know basis. All access is logged.

Please note — no system on the internet is 100% secure. If you notice any suspicious activity, contact us immediately.

4 Sharing Data with Third Parties

Pcp88 never sells or rents your personal information. However, limited data may be shared with trusted third parties in specific circumstances:

  • Payment Processors: bKash, Nagad, Rocket, and banking partners — solely for processing transactions. They operate under their own privacy policies.
  • KYC Verification Services: Authorized identity verification providers — only the necessary information is shared.
  • Technology Service Providers: Cloud hosting and cybersecurity providers — bound by contractual confidentiality obligations.
  • Law Enforcement Authorities: When required by a court order or legal obligation.
  • Fraud Prevention Network: Anonymous pattern data only — no personal information.

Assurance: Before sharing any data with third parties, we establish strict data protection agreements with them. We ensure they uphold the same respect for your privacy that we do.

5 Cookie Policy

Cookies and similar tracking technologies are used on the pcp88 website and app. Cookies are small text files stored on your device.

What types of cookies do we use?

  • Essential Cookies: For login sessions and security purposes — the platform cannot function without these.
  • Functional Cookies: Remembers your language preference, theme settings, and other personal preferences.
  • Analytics Cookies: To understand which pages are most visited and where issues occur — anonymous data only.
  • Marketing Cookies: To show you promotions based on your interests — only with your consent.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent login and certain features from working properly.

6 Your Rights

You have the following rights over your personal data. pcp88 respects these rights and makes them easy to exercise:

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restrict Processing

The right to request restriction of certain data processing activities.

Right to Portability

You can export your data in a machine-readable format.

Right to Object

You may object to your data being used for specific purposes.

To exercise these rights, please support@pcp88.ws send us an email. We aim to respond within 30 business days.

7 Children's Privacy

The pcp88 platform is strictly not intended for anyone under the age of 18. We do not knowingly collect personal data from minors.

If we discover that a minor has created an account, that account will be immediately suspended and all associated data will be securely deleted.

If you believe a minor in your household is using pcp88, please contact us. We will take prompt action.

8 Data Retention Policy

How long we retain your data depends on the purpose for which it was collected:

  • Account Information: For the duration of account activity and for 5 years after closure (as required by law).
  • Transaction Records: 7 years (in accordance with financial regulatory requirements).
  • KYC Documents: 5 years from the date of verification.
  • Cookies & Session Data: Typically between 30 days and 1 year.
  • Support Communications: 3 years.

After the retention period, data is securely deleted or anonymized so that no individual can be identified.

9 International Data Transfers

Pcp88 servers are primarily located in the Asia-Pacific region. In some cases, data may be transferred to other countries to facilitate service delivery.

For any such transfers, we ensure:

  • The destination country has adequate data protection laws in place.
  • Appropriate contractual safeguards are put in place prior to any data transfer.
  • Industry-standard international encryption is used.

10 Privacy Policy Updates

This privacy policy may be updated from time to time due to service improvements, changes in law, or business requirements.

For significant changes, we will:

  • We will send notifications to your registered email or via SMS.
  • You will be notified of any changes the next time you log in to the platform.
  • The date of the latest update will be noted at the top of this page.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

Email: support@pcp88.ws
Live Chat: Log in to the platform and click the chat button in the bottom-right corner
Response Time: Typically within 24 hours on business days.

If your complaint is not resolved to your satisfaction, you may escalate it to the relevant regulatory authority under applicable law.

Why Your Data Is Safe with pcp88

The core pillars of our security framework

256-Bit SSL Protection

Every transaction and login is protected by bank-grade SSL encryption. Even if data is intercepted in transit, it remains completely unreadable.

No Data Sales

Pcp88 never sells or rents your personal information. We have no data-sharing arrangements with advertisers.

Two-Factor Authentication (2FA)

You can enable OTP-based two-factor login for added account security. Even if your password is compromised, your account stays protected.

Restricted Access Policy

Only authorized personnel have access to your data. Every access is logged and regularly audited.

Regular Security Audits

Third-party security experts regularly audit our systems. Any vulnerabilities identified are addressed promptly.

Your Data, Your Control

You always have the right to view, correct, or delete your data. Submit a request to our support team at any time.

Start gaming in a secure environment

Your data is fully protected at pcp88. Open an account today and join Bangladesh's most trusted gaming platform.

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Your Data Is Never Sold
SSL Encrypted
24/7 Support
GDPR Compliant
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